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FREQUENTLY ASKED QUESTIONS

PETS

Do you allow pets?

Pets are residents, too! Two furry friends welcome per home. No weight restrictions.

Are there any costs for pets?

There is a monthly pet rent of $50 per pet. A deposit of $300 is required per pet.

Is there a weight limit for my pet dog?

No! Big or small, we welcome most dogs. Breed restrictions do apply - see the next question for more information.

Are there breed restrictions for pets?

We welcome most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid.

SMOKE-FREE LIVING

How does the community promote a healthy, smoke-free living experience?

Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.

PARKING INFORMATION

Do you offer on-site parking?

We offer various parking options to best meet your needs.

Parking Options and Rates:

Standard: Starts at $105

Premier: Starts at $125

Motorcylce: Starts at $50

Please note that additional charges may apply for parking upgrades and/or additional vehicles.

Ask the leasing team for details.

LEASE INFORMATION

What lease length options are available?

We offer select lease terms of up to 24 months with longer leases available upon request. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.

How do I pay rent?

For your convenience, the best way to make all rent and utility payments is via Automatic Clearing House (ACH) debit. This is the easiest, no-hassle way to ensure your rent is paid on time. We also offer the ability to pay with Visa, MasterCard, Discover, American Express, MoneyGram, or personal check and money order for a fee.

Do you allow smoking within the community?

We are smoke-free and proud of it! Smoking is prohibited in your apartment home, your building and all common areas. This includes all community grounds and vehicles on community grounds. Enjoy the fresh air!

Do I need renters insurance to live here?

Liability coverage is required to live at our community, and we have options for you. You can easily enroll in our Damage Waiver Program and pay with your rent, or you are also pre-approved through our preferred provider, Assurant. For quotes from Assurant, please visit www.assurantrenters.com or call 877.826.8203.

EARLY DEPARTURES OR TRANSFERS

Do you offer lease flexibility for members of the U.S. Military?

If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).

What if I need to move out of the area?

You can move into another AIR community without breaking your lease! We offer coast-to-coast transfers to another AIR community. Security deposit and other fees may apply - ask for details.

What if I want to add a roommate to my lease?

If a new roommate moves in, he or she must fill out an application and qualify.

What if my roommate moves out?

If a roommate moves out, the remaining leaseholder will need to re-qualify.

Do you allow subletting?

We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.

APPLICATION INFORMATION

What are the income requirements for living at this community?

In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.

Do you allow guarantors/co-signers?

We gladly accept guarantors. Must have an average income of 5x the monthly rent and be a U.S. citizen.

Who needs an application?

Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).

How many people can live in an apartment?

Two people per bedroom (except children under 24 months; they are exempt from occupant counts).

Do you perform background checks on potential residents?

We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review.

What if I’ve had a previous eviction?

We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments. Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.

Do you comply with Fair Housing standards?

We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.

I’m coming for a tour, what do I need?

All you need is your photo ID.

Do you accept reusable/portable screenings?

To ensure the same standards and rigor apply to all applicants of our community, we do not accept reusable/portable screenings

Do you allow Section 8 or other housing programs?

We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts. Please contact the leasing office with additional questions.

CONTACT COMMUNITY LEADERSHIP

Who can help me with a question or concern I have about my living experience?

We want to do everything we can to make you feel right at home! We’re standing by to answer any questions and ease any concerns you have.

Reach out to your Community Leadership Team.